Frequently Asked Questions
Do you sell to the public?
Yes, we have hundreds of thousands of confirmed sales throughout our retail channels.
We offer wholesale pricing for businesses, resellers, recyclers, schools, repair shops, exporters,
and other organizations purchasing in bulk.
What products do you sell?
We offer a wide range of electronics, including:
- Apple iPhones
- iPads
- iPods
- Microsoft Laptops
- Samsung phones and tablets
- AirPods
- Other consumer electronics (availability varies)
What is your minimum order?
Minimum order requirements vary by product. Please contact us with your needs,
and we’ll provide a quote.
How do I request pricing?
Send us the models and quantities you’re looking for.
We’ll respond with a wholesale quote based on current inventory.
How are devices graded?
Devices are graded based on functionality. We do not do cosmetic grading.
Any known issues or testing results will be disclosed before purchase.
Are the devices tested?
Yes. Devices are inspected and tested according to our internal quality control process.
Testing varies by product but may include functionality, display, cameras, buttons, charging,
connectivity, and other major features. Devices are tested manually and with software.
Are the devices unlocked?
Unlock status varies by inventory. We will specify whether devices are factory unlocked,
carrier locked, or otherwise.
Do you offer warranty?
Yes. All units include a 30-day warranty from the date of delivery covering verified functional defects.
Misuse and buyer-caused issues are not covered.
What payment methods do you accept?
We accept:
- Wire Transfer
- ACH
- Zelle
- PayPal Goods and Services
When will my order ship?
Most orders ship within 1–2 business days after payment is received.
Larger orders may require additional processing time.
Do you ship internationally?
Yes. We can ship both within the United States and internationally.
Buyers are responsible for any applicable customs duties, taxes, and import requirements.
Can I reserve inventory?
Inventory is not reserved until payment arrangements have been confirmed.
Can I return my order?
Returns are only accepted for items covered under our warranty policy.
Please contact us within the warranty period if there is an issue with your order.
How do I place an order?
Contact us by phone, email, or through our website with the products you’re interested in.
We’ll provide availability, pricing, and shipping options before sending an invoice.
Why choose Smart Sales USA?
- Consistent wholesale inventory
- Thoroughly tested devices
- Fast order processing
- Honest grading
- Responsive customer service
- Long-term relationships with resellers and wholesale buyers